ShipMyCar US
Car Shipping FAQ · Payment & Booking

What is an auto transport deposit?

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A straight answer from the ShipMyCar US auto transport team, plus the details that matter before you book.

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Quick Answer

Short answer: An auto transport deposit is a partial payment that secures your booking with a broker. It's typically a modest amount, with the balance paid when the car is picked up or delivered. A legitimate company never asks for the full price before a carrier is assigned.

Last updated: October 23, 2026

How Deposits Work

  • The deposit covers the broker's work arranging your shipment and confirms commitment from both sides
  • It's usually charged by card at booking or once a carrier is scheduled
  • The balance goes to the carrier at pickup or delivery, often by cash, cashier's check, money order or an approved payment app
  • Cancellation terms should explain when the deposit is refundable

How ShipMyCar US Handles Payment

ShipMyCar US takes only a small booking deposit, and the balance is due at vehicle pickup, never in full before a carrier arrives. Your quote is all-inclusive. See payment options.

Deposit Red Flags

Large non-refundable deposits, deposits demanded before you see the terms, or payment only by wire are warning signs. See how to avoid car shipping scams.

Deposit vs. Full Payment Upfront

A small deposit holds your booking while the broker matches your car with a carrier. That's normal. What isn't normal is being asked to pay the full shipping cost before any carrier is assigned — there's no service to pay for yet.

With ShipMyCar US, you pay only a small booking deposit, and the balance is due at pickup.

When a Deposit Should Be Refundable

Ask these questions before you pay anything:

  • Is the deposit refundable if no carrier is assigned in my pickup window?
  • Can I cancel for free before a carrier is assigned?
  • Is the deposit part of the total price, or an extra fee?

Get the answers in writing. If a company won't say, that tells you something.

Protecting Your Deposit

  • Pay by credit card for dispute rights.
  • Verify the company's USDOT or MC number on FMCSA SAFER first.
  • Be cautious with quotes far below the market — low quotes followed by a deposit and a later price increase are a common scam.

Read car shipping scams: 10 warning signs and hidden fees in car shipping.

Quick Answers

Is a deposit normal for car shipping?

A small deposit is common. Full payment before a carrier is assigned is not.

How much is the ShipMyCar US deposit?

A small booking deposit; your quote shows the exact amount, and the balance is due at pickup.

What happens to my deposit if I cancel?

Ask for the cancellation policy in writing before you pay.

Source: every broker and carrier's operating authority, safety rating, and insurance status is public record — verify any company for free at the FMCSA SAFER System.

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